Practical Business


¿Qué debe hacer el candidato en el examen Practical Business ?

Competencia en los negocios

En un contexto típico de oficina o lugar de trabajo, el alumno puede
escuchar, comprender y registrar información factual práctica en forma de mensaje
tratar situaciones sociales básicas, como hacer presentaciones, pedir / dar permiso, mostrar gratitud
tratar con los métodos básicos de la comunicación de oficina moderna, es decir, escribir un correo electrónico preciso a partir de la información proporcionada; escribe una respuesta por correo electrónico apropiada a una consulta

Resumen de tareas del examen Business English Practical de Anglia

Part 1Listen to an answer phone message (3 times), and complete a form.20 marks
Part 2Listen to statements or questions (twice) and choose the best response from three multiple-choice options.20 marks
Part 3Read an email containing detailed information. Write an answer using the
information given and the email shell provided
30 marks
Part 4Read two emails. Write an answer to the second email using the first email as a model.30 marks

Exam Content

Part OneIn this section the candidate hears a message that has been left on an answer phone, by a single speaker. The candidate hears the message three times. The message contains factual information. On the question paper there is a form, with ten gaps where information is missing. The candidates must complete the gaps in the form from the information they hear. The information typically includes: dates; prices; names (which may be spelt out); numbers such as telephone numbers; places; and single words or phrases, such as 'sales', and 'our meeting tomorrow'. This section is thus testing the candidate's ability to understand and accurately record the kind of practical information he or she would need to be able to deal with at work in a typical office context.
Part twoIn this section there are ten three-option multiple choice questions. For each question, the candidate hears a speaker give an opening gambit or prompt. The candidate hears this input twice. He or she must then choose the best response from the three given.

This section is testing the candidate's ability to deal with basic social situations in the workplace, such as making introductions, and their ability to deal with necessary exchanges, for example between colleagues (Do you mind if I open the window? - No, that's fine) or colleagues and clients (Come in. Have a seat. - Thanks).
Part ThreeIn this section the candidates are given an email to which they must respond using the shell provided. They are also given a short text containing all the information they need to be able to answer the fax. For example, the fax may contain a number of questions such as:

When does the conference start?
How much does the conference cost?

The information required, '30 September 2001' and '£350', would be contained in a short, separate text about the conference. The candidate would find this information in the text and use it in their response. This section is therefore testing the candidate's ability to use a common method of communication in business - the email - and to accurately answer questions from information provided.
Part FourIn this section the candidates are given two emails to read. One of them is a response to an enquiry. This one, the candidates must use as a model for their own email. The other is an open enquiry, for example about the price and delivery dates of a product. The candidates must respond to this enquiry with the invention of simple practical details. This section is testing the candidate's ability to manipulate a common method of communication in business - the email - and to construct a plausible response to an enquiry.